Dear friend,
Thank you for your fast reply.and very sorry for defective item.
1)We refund you $ 20 and you keep the item to save your time and money, is it ok?
You know,we ship the item to you we have paid the shipping fee,we will suffer the loss,and also the eBay transaction fee.
The $20 is our botton line.we have low profit in eBay
Because the money belongs to the boss, we can't decide to pay for it.
Look forward to your understanding
2) After the refund,You do not need to return.
Do hope you can leave us Postive Feedback with all 5 stars scores.If not,pls do not leave any feedback.
If you agree with us,we will refund you within 2 workdays.
Waiting for your early reply.
Best regards,