Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaint
Assign tasks to workers, and schedule shifts
Greet and register guests
Coordinate front-office activities of hotels and resolve problems
Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments
Confer and cooperate with other managers to ensure coordination of hotel activities
Collect payments, and record data pertaining to funds and expenditures
Manage and maintain temporary or permanent hotel facilities
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
Train staff members