Individual and small group presentations,for all the nursing units on all shifts,we're also held during the first two weeks of February ,2011.offering corporate in-services at different times of the day,utilizing video broadcasting technology,and providing individual in-services on the nursing unit enhanced staff participation.following the completion of unit presentations,post-education data collection was conducted during the final two weeks of February ,2011,via the same process audit methodology used for pre-education data collection.all data were obtained by the same observer in order to maintain consistency in scoring .each educational offering was also conducted by this same individual