Obsessed With Quality’
At OMI, the pursuit of quality is an admitted obsession, but there’s a carefully cultured method to this self-instilled organizational approach; OMI’s Obsessed With Quality process. Corresponding with the principles and criteria of the Malcolm Baldrige National Quality Award, the process spans the entire company, links all personnel levels, and creates a common foundation and focus for OMI’s far-flung operations. Key elements of this integrative process include a Quality as a Business Strategy leadership system, a six-phase Obsessed With Quality training program for new employees, and a company-wide Linkage of Process Model that facilitates systematic evaluation of more than 150 critical corporate processes.