This is Saute. Thank you for the images. Unfortunately, we could not find these rubber mold at all. We called back Kennie to help find but could not find either. Could you please help to advise what we can do? Do you have another rubber mold available with the other vendor in Bangkok? Or somewhere else that you can ship those to us. Sorry for inconvenience but I have no idea where they are.
Regarding the ring, Sritida will send you the image of the revised wax to show how low of the diamond tubes then you can see and approve. But enlarge the diamond size it is needed to modify only on the silver mold. We cannot do that on the wax. But we will try to reduce the thickness of gold rim of the diamond bezel. Then it will help a bit of a bigger look of diamond visible. If you insist to change the diamond size then we need to make new mold which will take 4-6 weeks + sample 2 weeks. Please reconsider and let me know what is your decision. We will try to rush ONE piece of each design for you to show in Vegas.
** By the way, I never got from your confirmation what is the date you will visit us at the factory. Can you come on 5/15-17?