Your day-to-day duties may involve:
• advising guests about activities
• entertaining guests as an actor or actress
• serving food and beverage
• taking payments at the till point
• maintaining and cleaning the department
Your aim is to create a positive experience for all visitors, whether it’s through great customer service at the till point or staying in
character while entertaining the guests. All the front line staff must have excellent knowledge of the areas within the attraction, as they are required to rotate departments and direct guests to activities taking place elsewhere. A helpful and friendly nature is essential for all employees, from actors and actresses to the customer service assistants.