Dear GMs and LCAH Ambassadors,
To accommodate the April 30th holiday in Vietnam, we are rearranging the webinars on the LCAH Member Experience and NPS so that more people can attend.
PREVIOUS SCHEDULE: We had previously planned webinars on April 30th at 3 pm for Midscale/Economy hotels and at 4 pm for LUB hotels.
SCHEDULE UPDATE: The Midscale/Economy and LUB webinars will be combined into one webinar. This webinar will be held twice, on different dates. Please note all appointments are in ICT or Bangkok time. Please update any relevant team members of the change.
1. Thursday, April 30th at 4 pm for Midscale/Economy and LUB hotels
http://accor-asiapacific.adobeconnect.com/nps_lub/
2. Friday, May 8th at 10 am for Midscale/Economy and LUB hotels (make-up session)
http://accor-asiapacific.adobeconnect.com/nps_makeup/
Apologies for any inconvenience, and thank you in advance for your time.
Best,
Valerie
--
Dear GMs and LCAH Ambassadors,
Next Thursday, April 30th at 3 pm, we will be hosting a webinar on LCAH Member Experience and NPS for all midscale and economy hotels in our region.
We will review key rationale, tactics and tools to assist you in improving your Member Experience and NPS, including best practices.
Please invite any relevant team members to join as well. To attend the webinar at the designated time, please go to:
http://accor-asiapacific.adobeconnect.com/nps_midec/
In advance of the webinar, please feel free to send me any topics or questions you particularly wish to be addressed during the webinar.
Dear GMs and LCAH Ambassadors,
To accommodate the April 30th holiday in Vietnam, we are rearranging the webinars on the LCAH Member Experience and NPS so that more people can attend.
PREVIOUS SCHEDULE: We had previously planned webinars on April 30th at 3 pm for Midscale/Economy hotels and at 4 pm for LUB hotels.
SCHEDULE UPDATE: The Midscale/Economy and LUB webinars will be combined into one webinar. This webinar will be held twice, on different dates. Please note all appointments are in ICT or Bangkok time. Please update any relevant team members of the change.
1. Thursday, April 30th at 4 pm for Midscale/Economy and LUB hotels
http://accor-asiapacific.adobeconnect.com/nps_lub/
2. Friday, May 8th at 10 am for Midscale/Economy and LUB hotels (make-up session)
http://accor-asiapacific.adobeconnect.com/nps_makeup/
Apologies for any inconvenience, and thank you in advance for your time.
Best,
Valerie
--
Dear GMs and LCAH Ambassadors,
Next Thursday, April 30th at 3 pm, we will be hosting a webinar on LCAH Member Experience and NPS for all midscale and economy hotels in our region.
We will review key rationale, tactics and tools to assist you in improving your Member Experience and NPS, including best practices.
Please invite any relevant team members to join as well. To attend the webinar at the designated time, please go to:
http://accor-asiapacific.adobeconnect.com/nps_midec/
In advance of the webinar, please feel free to send me any topics or questions you particularly wish to be addressed during the webinar.
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