An equally important purpose of grievance machinery is to enable the system to identify potential sources of conflict between the individual and the organization. By examining the nature and incidence of grievances, an alert administration can correct conditions that portend conflict. If the grievance procedure brings to light problems, needs, and expectations of personnel that are not being met satisfactorily, the planning process can be employed to make necessary adjustments. teh grievance system also serves as a check on arbitrary administrative action. The individual administrator is less likely to misuse authority when such behavior is subject to careful scrutiny at every level to which an appeal is carried.