6.3 Resolving Debate between SCM and Operations Management (OM)
In most companies, supply chain management is considered as a part of operations
management. But there is one difference between the two. The former is external as
well as internal whereas the latter is only internal. The tasks under operations
management involve making of products according to the specifications, proper
packaging, selling to the right retailers and marketing successfully. The operations
management looks after forecasting sales, improvement of productivity, increased
responsiveness, demand fulfilment and maintaining quality standards.
Operations management includes a larger set of activities that includes SCM and is
engaged with controlling every phase of the processes used to manufacture the products. SCM gets material in and out of the factory whereas OM refers to what
you do with the material inside the factory