Besides being Singapore's first 100 per cent smoke-free business hotel, the hotel also pioneered thoughtful add-ons to its 511 guestrooms such as complimentary high-speed Internet access and gourmet coffee from Nespresso machines and beverage bars.
"Everything that we do as an organisation is aligned with our brand values - from hiring talent to managing performance to delivering business results. We constantly look at ways and means on how we can improve guests' experiences."
BOND TO HAVE FUN
ROYAL Plaza on Scotts takes the welfare of its employees seriously. It introduced the "Bond to have Fun" fund this year for colleagues to get together to do something fun.
If a minimum of eight colleagues from two departments engage in an activity together, they will be granted a subsidy of S$200. Among other things, the subsidy can be used to rent sports equipment or venues, to pay marathon registration fees, or for overseas trips and workshops.
To keep employees happy, the hotel has rolled out a series of weekly surprises for them. This can be as simple as a cup of fresh cut fruits hand-delivered to the offices or back of the house area or an additional signature dish on the canteen's menu by chefs from the hotel's award-winning buffet restaurant, Carousel. Activities such as amazing race, family days and recreational trips overseas are also held to help employees and their family members bond across all levels.
During special occasions such as Valentine's Day, Halloween and Christmas, the hotel engages associates to join in the fun. Earlier this year, the hotel's general manager dressed up as the God of Wealth to convey his well wishes to associates during the Chinese New Year celebrations as he distributed mandarin oranges and red packets.