In this installation, the production operation requires support from three separate service groups, each of which operates from a dedicated workshop. There are a number of shop floor terminals located strategically, around the production area. A networked printer is installed in each workshop. The main software package is installed on the file server.
When a defect or breakdown occurs, someone from production must notify the required trade group. This is done through the nearest terminal, by inputting brief details of the fault, the asset number or description and the reporter's name. When this is done the software offers the reporter a choice of the three printers. After one has been selected the work order is printed in the relevant workshop. The work order will then, automatically, be added to the list of outstanding work.
The trades person then actions the work, and when complete, inputs the details of the action taken. The defect status will then change from outstanding to complete. All details, which have been input, will become part of the asset history.
In determining how unplanned work reporting should be dealt with by the system it may be worthwhile creating a definition of any manual system, which is already in place. This may also be found to be a convenient method of determining your requirements in situations where no formal reporting procedure is used. A typical example of this is shown below.
In this installation, the production operation requires support from three separate service groups, each of which operates from a dedicated workshop. There are a number of shop floor terminals located strategically, around the production area. A networked printer is installed in each workshop. The main software package is installed on the file server.
When a defect or breakdown occurs, someone from production must notify the required trade group. This is done through the nearest terminal, by inputting brief details of the fault, the asset number or description and the reporter's name. When this is done the software offers the reporter a choice of the three printers. After one has been selected the work order is printed in the relevant workshop. The work order will then, automatically, be added to the list of outstanding work.
The trades person then actions the work, and when complete, inputs the details of the action taken. The defect status will then change from outstanding to complete. All details, which have been input, will become part of the asset history.
In determining how unplanned work reporting should be dealt with by the system it may be worthwhile creating a definition of any manual system, which is already in place. This may also be found to be a convenient method of determining your requirements in situations where no formal reporting procedure is used. A typical example of this is shown below.
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