1. Customer 's car already be repossessed and already input date into repossessed date field.
2. System already generated Notification of selling letter and send to customer
4. After receiving the acknowledgement back from the customer (This acknowledgement is a type of proof that the borrower and guarantor has received the letter) will be sent back to collection unit
5. Staff can update the acknowledgement information in the system (example received acknowledgement by borrower, guarantor 1 and guarantor 2 at registered address and mailing address)