Marketing research activity Mean Factor 1 Factor 2
Customer visits 4.0 0.87
Distributor/agent visits 3.9 0.86
Exhibitions 3.3 0.78
Competitor visits 2.1 0.43
Interview with individual buyers 3.4 – –
Omnibus surveys 1.2 – –
Test marketing 1.4 0.84
Mail surveys 2.0 0.75
Information seminars 2.1 0.71
Telephone interviews 1.7 0.66
Eigenvalue 3.8 1.6
Percentage of variance explained 38.1 15.8
Alpha 0.79 0.7