Develop and planning for retail operations and management.
Improve customer experience, increase revenues and utilize & develop human resources at cost efficiency.
Develop and implement employee performance evaluations and improvement plans.
Resolve customer problems or complaints by determining optimal solutions.
Provide exceptional customer service and ensure the employees also provide the same level of service.
Conduct regular store meeting.
Manage speed of service results, controls inventory that is used for service orders.
Responsible for preparation of work schedules.