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Casework practice should be subjected to critical review. Workers need to be held accountable for what they do and for their social work competence. Workers need to win approval for their programs. They may sometimes have to be told that their services are overlapping and ineffective. Workers have to enhance their own image and also of the agency to develop public relations. The clients need to give a feedback on the effectiveness of the services. VI. Follow-up and Termination: At the end, i.e. termination, the worker should discuss the original as well as revised goals and objectives, achievements during the helping period, factors helpful or obstructive in achieving the objectives, and the efforts needed to maintain the level of achievement and the feelings aroused by disengagement. It is neither wise nor necessary for the termination to be an abrupt one. It is best to discuss termination and its ramifications (implications) several times before the final interview. The frequency and amount of contacts should be gradually decreased. Termination of the helping process brings up in both the case worker and Client many feelings both positive and negative which must be verbalized and discussed. Follow-up is done to help client maintain the improvement. During follow-up, the client is helped to discuss the problems he faces in maintaining the improvement. Work is done with the people significant for his improved social functioning. If required, he is referred to the proper source for needed services and help. The follow-up should be planned on a diminishing basis after two weeks, then a month, then three months, six months and a year following the termination of the formal program.VI
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Social Case Work Process in brief The case work process consists of: I. Intake (First Interview) Rapport Building II. Case study/Social Investigation/Psycho-Social study (Exploration/ Investigation) III. Psycho - Social diagnosis / Social diagnosis (Assessment) IV. Intervention / Treatment/Casework treatment (Problem-solving process) V. Monitoring and Evaluation VI. Follow-up and Termination
52 Casework practice should be subjected to critical review. Workers need to be held accountable for what they do and for their social work competence. Workers need to win approval for their programs. They may sometimes have to be told that their services are overlapping and ineffective. Workers have to enhance their own image and also of the agency to develop public relations. The clients need to give a feedback on the effectiveness of the services. VI. Follow-up and Termination: At the end, i.e. termination, the worker should discuss the original as well as revised goals and objectives, achievements during the helping period, factors helpful or obstructive in achieving the objectives, and the efforts needed to maintain the level of achievement and the feelings aroused by disengagement. It is neither wise nor necessary for the termination to be an abrupt one. It is best to discuss termination and its ramifications (implications) several times before the final interview. The frequency and amount of contacts should be gradually decreased. Termination of the helping process brings up in both the case worker and Client many feelings both positive and negative which must be verbalized and discussed. Follow-up is done to help client maintain the improvement. During follow-up, the client is helped to discuss the problems he faces in maintaining the improvement. Work is done with the people significant for his improved social functioning. If required, he is referred to the proper source for needed services and help. The follow-up should be planned on a diminishing basis after two weeks, then a month, then three months, six months and a year following the termination of the formal program.VI 53
Social Case Work Process in brief The case work process consists of: I. Intake (First Interview) Rapport Building II. Case study/Social Investigation/Psycho-Social study (Exploration/ Investigation) III. Psycho - Social diagnosis / Social diagnosis (Assessment) IV. Intervention / Treatment/Casework treatment (Problem-solving process) V. Monitoring and Evaluation VI. Follow-up and Termination
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