A Stay is defined as one night or total consecutive nights spent at the same participating hotel, regardless of frequency of check-in/check-out.
At all participating ONYX Rewards hotels worldwide, you will receive ten (10) points for each USD dollar or local currency equivalent - exclusive of any promotional or other type of bonus - paid toward Eligible Charges on your individual hotel room bill ('folio'). Eligible Charges will vary by hotel and may be listed on each hotel’s reservation page. ONYX Rewards points are offered based on the value of the room rate only. If applicable, additional supplements for breakfast and other inclusions will not be included in the points calculation.
“Paid” shall mean “receipt of good funds”.
Accordingly, if you stop payment on a check, if a check bounces, or if you dispute a credit card bill, you have not “paid” and you will not earn ONYX Rewards points on that transaction.
In case of a Member earns ONYX Rewards points for more than one room per stay, if all eligible charges for each room are paid on one folio. Points will be earned for all eligible folio charges incurred on such rooms. Any bonus points issued on base points, including tier bonuses (25% or 50%, depending on Member tier) and bonus points from qualifying promotions will apply to the total base point credit earned for each room. For purposes of obtaining tier status, a Member may receive night credit on one room only.
Points awarded for stays at participating hotels will be based these currencies; 1) 35 THB = 1 USD 2) 7.8 HKD = 1 USD 3) 75 BDT = 1 USD 4) 3.6 QAR = 1 USD 5) 140 LKR = 1 USD. These rates will be determined at ONYX Hospitality Group’s sole discretion. ONYX Hospitality Group may at any time amend, modify or supplement these currencies, and continued participation in the ONYX Rewards will constitute an ONYX Rewards Member's acceptance of any such amendment, modification, or supplementation.
Points may not be earned when redeeming an ONYX Rewards Reward, awards of travel partners or other promotional offerings using discount or Award Nights, unless otherwise stated on the Award Night terms and conditions.
When redeeming a reward, the member may earn points for incidental charges for the stay at participating ONYX Rewards hotels, which may vary by hotel.
Any points offered in conjunction with specific hotel stays will be considered earned when the stay has been fully paid.
Points will not be available for redemption before the stay has been paid and the points have been reported to the Member.
We reserve the right to deduct any ONYX Rewards points credited to an ONYX Rewards Membership account in error without notice. If refunds are made to you in respect of goods or services for which you received ONYX Rewards points, ONYX Hospitality Group will adjust the number of ONYX Rewards points awarded.
No other person except the member may earn points for his/her account.
Points for a stay will only be awarded to one ONYX Rewards member regardless of the number of members occupying a room.