Refer previous email I tell you for that period Seaview Deluxe Villa fully booked but your guest and you need room at Kacha so we are prepair Deluxe Chalet / new room type to your guest instead but your guest unsatisfied for the room so we find new room and your guest satisfied at Deluxe Villa so we will you revised voucher to Deluxe Villa if you not revised voucher we still same rate the old voucher ( Seaview Deluxe Viila )
and I not stop sales on your extranet because I call with Khun Bowl since September 2014 but Khun Bowl tell me that if your system complete will have your staff call me for recheck rate allotment cancellation and other policy until today I haven't reconfirm from you.