There is no repair center in Thailand?
I was send my luminox 9072 to the distributor in Thailand. They send my watch to other repair shop. Unfortunately my watch broken after 3 months repaired.
I was warring this watch for diving ( 5-8 Meters). After I back home the minute hand didn't move. I send my luminox to the dealer in Thailand. This said they have to send to the repair shop for estimate the repairing cost.
After a week I got a call from luminox Thailand about the minute hand fixing cost (USD 76).
Then I came to pickup my watch. I saw that the minute didn't move correctly. So I send this watch back.
Luminox Thailand said, there is something wrong with your electronic circuit. They informed that the fixing cost about USD 3000-3500!?!?!?Unfortunately my watch broken after 3 months repaired.
I just came to pick up my watch today. they return my watch back with unacceptable condition( the stem winder came off and the digital screen broken)
So I have to throw away my luminox?!?!?!?!?"
As also Mr. André Bernheim is involved in this case, could we kindly ask you to check what happened there? And did you remember, which watch model the customer has?
Thank you in advance for your answers.