This study applied qualitative research techniques in the form of semistructured interviews to examine parents’ needs
following diagnosis of a child’s hearing loss. In adopting a qualitative research approach, we sought an identification of
the elements of care that parents considered most important rather than setting a priori expectations. In addition to providing
insights into parents’ perspectives, the data from thestudy were intended to inform further quantitative examination
of the important attributes of service models ( Fitzpatrick, Coyle, et al., 2007).