Hence, the customers’ values, lifestyles, ideologies, purchasing decisions, and behaviors can significantly influence the adoption and success of the sustainability practices of tourism firms (Carlsen and Edwards 2008; Mair 2011; McKercher and Prideaux 2011; Morgan 2012). Research has examined the consumers’ role and its sustainable impacts in the purchasing process (e.g., Lee et al. 2010; Moeller, Dolnicar, and Leisch 2011; Young et al. 2009), but customers’ role extends beyond solely purchasing and consuming services. Consumers in effect are also codesigners, coproducers, and comarketers of their service experiences—an effect that has been magnified by the presence of virtual communities (e.g., Sigala 2009).