You sent wrong shipment to me. It is not my responsibility to carry your heavy thing to post office and working on a lot of process. In my point to buy from you is thing and comfortable. It is waste my time.
Actually, I am itrumart and ensogo' s customer. I just try for lazada. For me. No more lazada and will not recommend to others. I want a thing, not refund. I wish you should understand what customer want.