This study was conducted at the Idaho National Engineering and Environmental
Laboratory (INEEL). Value stream mapping was introduced at the Center for
Performance Improvement (CPI) within the Training Directorate at the INEEL. This
organization is responsible for analyzing, creating, and implementing training solutions
for other organizations internal and external to the INEEL. The CPI is currently
expanding their services to include a variety of analysis and intervention solutions to
solve individual and organizational performance problems within the INEEL. One of the
reasons for this change is to provide more complete solutions to clients seeking to solve
human performance problems.