The team members that you will be supervising will probably take a wait-and-see attitude until they get to know you. Actually, their concerns will likely exceed yours because you’re the boss and they are awaiting your first moves. A good approach for a new supervisor is to talk to the previous supervisor and your boss, since they best know the details of the job and the people you will be supervising. Of course, there is a caution: What if the previous supervisor was no good or had biases? That’s why you check carefully with your new boss to get his or her perspective.
Another wise move is to review the files of the employees you will be supervising. By looking over their file and evaluations, you should be able to gain a better understanding of your new employees. The best way to start your first day as a new supervisor is to have your boss introduce you in a formal capacity followed by a chance for informal interaction.
Ever wonder about the impact that supervisors have on the success of a hospitality company? Here is an example: On Restaurant Row in one city, one family restaurant has had 12 different busboys in two months. In the restaurant next door, the food is superb one week and terrible the next. The bar on the corner cannot find a decent bartender, much less keep one. Across the street, one restaurant had a near-riot in the kitchen resulting from an argument between the cooks and servers. The Italian restaurant two doors down is losing customers steadily because its service is so poor. But the oldest restaurant on the block is packing them in night after night, with staff who have been there for years.
Across town, students at the local community college would rather eat at the local fast-food restaurants than in the school’s cafeteria, where the pizza and burgers leave much to be desired. On the outskirts of the city, students at the state university rave about the quality of the food and the tremendous choices they have. Many of the students look for jobs working for the university foodservice.
The team members that you will be supervising will probably take a wait-and-see attitude until they get to know you. Actually, their concerns will likely exceed yours because you’re the boss and they are awaiting your first moves. A good approach for a new supervisor is to talk to the previous supervisor and your boss, since they best know the details of the job and the people you will be supervising. Of course, there is a caution: What if the previous supervisor was no good or had biases? That’s why you check carefully with your new boss to get his or her perspective. Another wise move is to review the files of the employees you will be supervising. By looking over their file and evaluations, you should be able to gain a better understanding of your new employees. The best way to start your first day as a new supervisor is to have your boss introduce you in a formal capacity followed by a chance for informal interaction. Ever wonder about the impact that supervisors have on the success of a hospitality company? Here is an example: On Restaurant Row in one city, one family restaurant has had 12 different busboys in two months. In the restaurant next door, the food is superb one week and terrible the next. The bar on the corner cannot find a decent bartender, much less keep one. Across the street, one restaurant had a near-riot in the kitchen resulting from an argument between the cooks and servers. The Italian restaurant two doors down is losing customers steadily because its service is so poor. But the oldest restaurant on the block is packing them in night after night, with staff who have been there for years. Across town, students at the local community college would rather eat at the local fast-food restaurants than in the school’s cafeteria, where the pizza and burgers leave much to be desired. On the outskirts of the city, students at the state university rave about the quality of the food and the tremendous choices they have. Many of the students look for jobs working for the university foodservice.
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The team members that you will be supervising will probably take a wait-and-see attitude until they get to know you. Actually, their concerns will likely exceed yours because you’re the boss and they are awaiting your first moves. A good approach for a new supervisor is to talk to the previous supervisor and your boss, since they best know the details of the job and the people you will be supervising. Of course, there is a caution: What if the previous supervisor was no good or had biases? That’s why you check carefully with your new boss to get his or her perspective.
Another wise move is to review the files of the employees you will be supervising. By looking over their file and evaluations, you should be able to gain a better understanding of your new employees. The best way to start your first day as a new supervisor is to have your boss introduce you in a formal capacity followed by a chance for informal interaction.
Ever wonder about the impact that supervisors have on the success of a hospitality company? Here is an example: On Restaurant Row in one city, one family restaurant has had 12 different busboys in two months. In the restaurant next door, the food is superb one week and terrible the next. The bar on the corner cannot find a decent bartender, much less keep one. Across the street, one restaurant had a near-riot in the kitchen resulting from an argument between the cooks and servers. The Italian restaurant two doors down is losing customers steadily because its service is so poor. But the oldest restaurant on the block is packing them in night after night, with staff who have been there for years.
Across town, students at the local community college would rather eat at the local fast-food restaurants than in the school’s cafeteria, where the pizza and burgers leave much to be desired. On the outskirts of the city, students at the state university rave about the quality of the food and the tremendous choices they have. Many of the students look for jobs working for the university foodservice.
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