I write about them for a couple of reasons. First, as a consumer, I really like strong coffee. Second, I think Starbucks is a great integrated marketing case study.
Today however, I am writing about the Starbucks brand experience in general and their personality in particular. You might say “what is the difference?” and that would be a fair question.
Here is what I mean by personality. In the photo you’ll notice that the particular drink is served with cinnamon on the top. That in and of itself isn’t that remarkable; however, in this particular instance someone took the time to think about a seemingly insignificant detail. The cinnamon was probably poured through a filter that was fashioned in the image of the company logo.