To assist in the full preparation of Product technical documentation –define spare part listdraw up exploded view diagram, upload / publish the documents on TDS.
To liaisewith spare parts planner and recommend parts Part Typesupport the IP process (IP = Initial Purchase ) for spare parts with Group and OEM suppliers
To liaise with spare parts planner to drive and recommends consumption parts by Product technical supportLTB process- (LTB = Last-time-buy ) for spare parts with Group and OEM suppliers,to continue serviceability of products at End-of-life where continuity of supply is at risk or will be stopped,
To help identify and confirm suitability of substitutable / compatible parts where a specific part may stop production,
To track & maintain ECN and service bulletin relationship to part numbers,
To liaisewith Product development and Product training for conduct training support ,
To perform Product Technical support quality Issueand /or conduct verification in case of dubious / unidentified parts or suspected epidemic failure during receiving at thefield.
To perform operation product training center