If you deny our effort on this shipment, we felt very sad and aggrieved.
Anyway, our team already tried best , sorry to inform you this bad news,
Pls kindly note this failure of import is because of the cargo itself, it's out of our control.
If you don't believe ,you can check with the Shanghai Commodity Inspection Bureau directly.
Due to it's your client ,the best negotiation way is certainly between you and them.
We are not in bad attitude ,you misunderstand us.
The shipper Mr.Huang just called us this noon ,and they want to send back this cargo to Thailand.
Pls kindly recheck with them and confirm to us by email.
After receive your instruction, we will arrange asap.