▶ eHealth services and applications in use in other countries
▶ health system goals and challenges that eHealth services and applications address
▶ health system settings in which these services and applications are being used
▶ challenges and barriers experienced in delivering eHealth
▶ measured benefits or outcomes, such as clinical effectiveness outcomes (e.g. reductions in
adverse medication reactions) and efficiency outcomes (e.g. reductions in the number of
diagnostic tests requested)