Eisenberger et al. (1986) explains the state of perceived organizational support being one of
the most important factors of organizational commitment with Social Exchange Theory. The
core of social exchange theory is reciprocity. Reciprocity requires one to respond positively to
favorable treatment from another (Eisenberger et al. 1997:812). Applied to organizational
relations, the norm of reciprocity states that an employee is in need of responding positively
to his organization when he believes his organization supports him (Eisenberger et al. 2001).
The employee, who feels the support of his organization all the time, will also feel obliged to
give a positive response to the organization, will develop his affective commitment to the
organization, will acknowledge the organizations’ goals as his own personal goals
(Eisenberger et al. 1990; Rhoades and Eisenberger 2002), will be more committed to his
work, and will never think of resigning. As a result of this behavior, the employee will show
the performance expected from him, and work for efficiency and success of his organization.