5 WAYS TO IMPROVE YOUR LISTENING SKILLS
LISTENING SKILLS ARE ESSENTIAL TO LEADERSHIP THAT'S RESPONSIVE, ATTENTIVE AND EMPATHETIC. HERE'S HOW TO SHARPEN YOURS.
We tend to pay a great deal of attention to our ability to speak. From Toastmasters to an unlimited amount of courses, workshops, and training available we see that speaking, especially public speaking, is a highly desirable, sought-after skill.
"THE MOST BASIC OF ALL HUMAN NEEDS IS THE NEED TO UNDERSTAND AND BE UNDERSTOOD. THE BEST WAY TO UNDERSTAND PEOPLE IS TO LISTEN TO THEM."
Public speaking is considered to be an essential ability for those who desire to advance their career in business and politics. But considering all the noise concerning the importance of speaking, listening is virtually ignored.
It can be argued that listening is every bit as important as speaking. Everyone desires to be heard and understood, and we reward people who provide us with those opportunities with our trust and loyalty.
Here are five ways to increase our listening abilities:
1. BE FULLY IN THE MOMENT
Have you ever been speaking to someone and found that they are distracted by something and not really listening to you? You probably thought this was annoying, frustrating, and disrespectful. At that point you may have even become angry or shut the conversation down.
When someone is speaking it is vitally important to be fully present and in the moment with them. If something else is on your mind, like a call you have to make, or a text you need to answer, let them know, do what you need to do, and when you are finished let them know you are ready to listen.
When listening pay attention not only to the words but the tone of voice, facial expressions, and body language. This will give you information that will be as important as the words themselves.
2. PUT YOURSELF IN THEIR SHOES
Whether you agree with the speaker or even have an interest in what they have to say, what they are saying is important to them. Imagine yourself in their situation, wanting only to have someone listen to them. When they are speaking, make an effort to think of where they are coming from and why. Imagine what their life is like and what struggles they might be facing. People will appreciate that you made the effort to understand and really hear them.