Thank you for your prompt response to my mail.
I have noted from your mail that against my reservation instead of giving me complimentary daily 60 mins massage and spa treatment, you would instead give me a one for one spa (Buy one get one free from the A la Carte Menu of the spa). This implies that you would give me a 50% discount on spa treatments. However, please note I have not received the Spa Treatment Menu from you. Please re-send.
Request you to kindly consider my earlier request favourably and give me a 60 min massage and spa treatment complementary on a daily basis please as specified in your E-Confirmation to me as mentioned below in your E-Confirmation sent to me under the heading Additional Reservation Details.
Room Description: Private Balcony: Private balcony, Daily 60 min Spa treatment, Private Steam room.
I, along with my wife look forward to enjoying your kind hospitality soon.