We have shown how we can capture the behavior
of elements that can act as either enabler or barrier to
the KM effort using ISM. In doing so we have shown
that such a qualitative approach not only allows us to
retain the richness of the complexity associated with
the interactions among elements, it allowed us to
identify elements that can act as the givens, means
and goals in the KM effort. With the research results,
we have identified important strategies and suggested
methodologies for successful KM implementation..