Recently there have been changes to the customs rules for shipping from our International Warehouse situated in Hong Kong, and many of our existing shipping options are now unavailable.
Unfortunately your order has been affected by this change, but we just want to let you know that we have found alternative shipping options and your order will be dispatched as soon as possible!
Our Customer Service channels have also been delayed by the increase in requests, but we want to assure you that we are working as hard as we possibly can and will be back to normal very soon.
We appreciate your patience in this time and can assure you we are doing everything we can to get you a positive outcome as quickly as possible.