ello,
I understand that you would like to change the shipping address of your order #113-0814218-7794652. Let me assist you with this.
I looked into your order #113-0814218-7794652 and see that it was placed with GetWetStore, a seller on our website. Because your order is being shipped by GetWetStore, we aren't able to change the shipping address for your order.
But don't worry, I've already contacted the seller regarding this change. They will send an e-mail to you with more information about your order and on the action they will take to correct this. We hold them to the same high customer service standards we set for ourselves. Before I take further action on the order, I want to give the seller a chance to resolve this.
I hope you understand that contacting the seller is a policy that we need to follow so that we can properly annotate your issue on your next contact.
We will definitely look into that matter as well.
If 'GetWetStore' can't help you with this issue, or if you've already been in touch with them and they couldn't help, please contact us and we'll do our best to find a satisfactory solution where possible:
You can let me know by writing back through our Contact page here: http://goo.gl/Zsjlv
I'll forward your experience to Seller Central so we can better educate sellers about securing a good inventory and ensure a fine condition for each product they sell through us. This is to at least prevent future issues from arising in the future. We're glad that you raised this concern.
Please be assured that your money is safe with Amazon. We stand behind seller transactions made on our website by offering customers the A-to-z Guarantee (http://www.amazon.com/a-to-z-guarantee).
I hope that the seller can quickly resolve this issue to your satisfaction. We appreciate your patience and look forward to seeing you again soon.
Best regards,
Edgilyn A.
ello,
I understand that you would like to change the shipping address of your order #113-0814218-7794652. Let me assist you with this.
I looked into your order #113-0814218-7794652 and see that it was placed with GetWetStore, a seller on our website. Because your order is being shipped by GetWetStore, we aren't able to change the shipping address for your order.
But don't worry, I've already contacted the seller regarding this change. They will send an e-mail to you with more information about your order and on the action they will take to correct this. We hold them to the same high customer service standards we set for ourselves. Before I take further action on the order, I want to give the seller a chance to resolve this.
I hope you understand that contacting the seller is a policy that we need to follow so that we can properly annotate your issue on your next contact.
We will definitely look into that matter as well.
If 'GetWetStore' can't help you with this issue, or if you've already been in touch with them and they couldn't help, please contact us and we'll do our best to find a satisfactory solution where possible:
You can let me know by writing back through our Contact page here: http://goo.gl/Zsjlv
I'll forward your experience to Seller Central so we can better educate sellers about securing a good inventory and ensure a fine condition for each product they sell through us. This is to at least prevent future issues from arising in the future. We're glad that you raised this concern.
Please be assured that your money is safe with Amazon. We stand behind seller transactions made on our website by offering customers the A-to-z Guarantee (http://www.amazon.com/a-to-z-guarantee).
I hope that the seller can quickly resolve this issue to your satisfaction. We appreciate your patience and look forward to seeing you again soon.
Best regards,
Edgilyn A.
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