Q: How will THWGlobal make payments to IVs?
A: THWglobal will utilize several global payment systems and or gift cards to redeem points earned.
Q: What forms of payment will be accepted within the THWGlobal eWallet?
A: The eWallet will accept bank transfers, wires, debit cards and Bitcoins. Beginning in October the eWallet will accept major credit cards for loading.
Q: Do we offer payment option other than Cashier's Check or Money Orders?
A: Not at this time, however we expect to have a full eWallet in place by the second week of September.
Q: How can I fund my Virtual Account balance?
A: The instructions for sending a Money Order or Cashiers check will be provided during the process of "Depositing Funds" to your Virtual Account. Simply click the "Deposit" link from within your Virtual Account and complete the process. Detailed instructions will be provided.
Q: Can I set up my account to debit my Virtual Account balance before charging the Credit Card I have on file with you?
A: The system will automatically attempt to charge your Virtual Account balance before placing any charges on a credit card we may have on file.
Q: How can I withdraw funds from my Virtual Account?
A: To withdraw funds from your Virtual Account simply use the "Withdraw" link located with in your Virtual Account.The available options will be presented at that time.