In Australia, parents typically receive information regarding CF in two stages: introductory during the period of NBS diagnosis, and then more extensively at subsequent multi-disciplinary team education sessions shortly following diagnosis. Various studies into the information needs and experiences of parents during the initial diagnostic period have informed a variety of procedural models that govern the content and delivery of information, and document the feelings of parents during this diagnosis period. Parents have reported experiences of shock, disbelief, grief and a struggle to retain information during this period