First World Hotel Special Request Notice
Kindly be informed that effective 27th October 2014, all guests who are eligible to use the Self Check-in Kiosk may do so to expedite your check-in. Please note that any type of room(s) based on the category you have booked will be automatically assigned to you.
For any special request(s) that is not in your original booking such as connecting rooms, specific room number/location, room with view, and Queen/Twin bedded rooms at a minimum surcharge of RM15 (subject to room availability) per request shall be applicable.
The check-in time for all bookings made via Genting Points deduction under Non-Guaranteed Casino Special Promotion (GRC Room Fair) is until 8pm on the check-in date. After 8pm, the booking will be automatically cancelled and a minimum surcharge of RM15 is chargeable for reinstatement of the cancelled booking (subject to room availability).
Looking forward to welcoming you as our guest of Resorts World Genting - Fun City Above the Clouds
Thank you and best regards.