Over 50 research articles and numerous trade reports concerning the need for qualified
drivers have been published. Beilock and Capelle (1990) interviewed drivers at Florida
truck stops in 1988. They concluded that the cost of better educated drivers is higher
turnover and/or more competitive salaries. They also found that drivers in the
30-50 age-group were least likely to contemplate leaving the industry. However, this
study did not shed much light on the nature of trucking and its effect on driver
turnover. In other words, it did not enlighten on the personal feelings of drivers that
650
JOSM
26,4
Downloaded by KASETSART UNIVERSITY At 05:37 05 November 2015 (PT)
affect turnover intentions and cause drivers to jump ships (or trucks) in a perennial
quest for greener pastures! Clearly, there is more to driver turnover than meets the eye.