Job Descriptions :-
•Review overall daily dashboard and OA performance to monitor actual vs. forecast performance to ensure that the target is to be achieved.
•Follow up and give feedback to each individual OA supervisor and OA to drive performance.
•Review and approve hair-cut account under authorization and sampling hair-cut account approved by OA supervisor.
•Prepare OA visit plan for OA supervisor on a monthly basis.
•Review OA site visit audit report on a sampling basis to basis to ensure that OA supervisor has performed effective role.
•Set up action plan for OA perform below standard and do monitoring process for OA performance improvement.