you are right
Why have to sent back to factory and prove and sent back to me ,
Why we have to make customer wait and wait and wait ! ???
I DON’T UNDERSTAND YOUR POLICY ! YOUR DIRECTION !!!
WE MAKE BUSINESS HAVE TO LELY EACH OTHER ,
IN this case ,That I explained to you ,
This goods within the warranty period ,you have to replace the new to customer ,AM I WRONG ! ?
The specification IP standard is IP65 ,The meaning is its can use outside even the raining never effected .
SORRY FOR YOUR INCONVENIENCE CAUSE