Recommendations and referrals, the other construct of SCCs,are likely to play an important role on social commerce intention. Research shows, in an online context, as customers cannot experience the products or services, consumers should rely more on other consumers’ experiences such as their product recommendations (Senecal & Nantel, 2004). In a high street shop, customers spend their time in store and interact with the staff whereas in an online shop it is a major challenge to create an online store which is socially rich (Kumar, Novak, & Tomkins, 2010).