I do not personally unsatisfied Any customer support but i hate zero responsible policy of Lazada...
Lazada got a whole money from me since 1st Jan but let seller confirmed me back that there is no stock for now.
Despite your auto program confirmed to me already for this completion of purchasing.
Then ... Poor reliable as your info given to customer... cheating likewise..
Thus you asked poor customer wait for redemption for 1 week.
Totally you will hold customer money for 10 days and customer lost oppotunity to buy this rare goods from another channel..
All zero satisfaction from customer as above content is responsed from just say " Sorry " from you .
1st time to try LAZADA service ... very bad impression become...
Other customers must be learning from my case ... i promise