Following 4 cases were issue in Jul. but all repaired on Aug. 24th based on our GSW record. Our target repair time is 2 weeks and all of them took more than a month. Do you know the reason for that? Or, that’s due to Som-O’s not familiar with the system but cases were actually closed earlier? If so, I would like to know the real shipped date. Thank you.
Please do me a favor.
for cases were actually closed earlier?