There will be times when you'll be required to coach and discipline clinical nurses for poor performance. Nurse managers must receive the appropriate training and guidance regarding the necessary steps in the disciplinary process when workplace rules have been violated. Team accountability and ongoing reinforcement of workplace rules and expectations is necessary for adherence. Early intervention when team members are drifting from accepted norms of unit behavior may prevent issues from becoming complex problems that could impact the team and patient outcomes. Consistency in the application of the standards and disciplinary action is important for the team to build trust and an awareness of role delineation.