Ever since the 1970s, in the business circle that was already client-oriented and excellence-pursuing, many
managers started to break, in large scale, the management pattern featuring the traditional hierarchic system. It was
replaced by a flattened organization to shorten the decision-making process, shared vision shared by organizations and
staff, cooperation and specialized divisions among trans-functional teams, and the opening and exercising of
information technology. While in the essence of operation, they re-considered and re-designed work processes to trim
costs, reshape corporate culture, image, responsibility, ethics and values through overall promotion of product quality,
service efficiency and speed. In addition, it also requires them to change organizational culture and may even need to
make a clean break with past. Sphr (1999) noted that HRD had a strong influence on organizational culture because
HRD could develop direct links between performance and rewards tend to create cultures conducive to achievement.
Thus, human resource now plays a new role which not only recruits and manages employees but also provides a well
rewarding system to encourage employees to dealing with challenging or difficulties. For serving a good role, Human
Resource Department (HRD) must focus on how to create the conditions for learning instead of investing in precisely
defined organizational structures quickly made obsolete by changing conditions. Marsick, V. (1990) mentioned that a
learning organization is supported by a learning culture where people work together to nurture and sustain a
knowledge-creating system. Therefore, it is important for HRD to create a learning atmosphere and delivering new
information for its employees. In addition, HRD is responsible for preaching their people about company’s vision, vales
and systematic problem solving techniques. Only if people within the organization learn to examine their values,
co-create visions, redesign their approach to solving problems, and think systematically, they could become world class
adapters in a work environment that is fluid, fuzzy, and fast.
Ever since the 1970s, in the business circle that was already client-oriented and excellence-pursuing, many
managers started to break, in large scale, the management pattern featuring the traditional hierarchic system. It was
replaced by a flattened organization to shorten the decision-making process, shared vision shared by organizations and
staff, cooperation and specialized divisions among trans-functional teams, and the opening and exercising of
information technology. While in the essence of operation, they re-considered and re-designed work processes to trim
costs, reshape corporate culture, image, responsibility, ethics and values through overall promotion of product quality,
service efficiency and speed. In addition, it also requires them to change organizational culture and may even need to
make a clean break with past. Sphr (1999) noted that HRD had a strong influence on organizational culture because
HRD could develop direct links between performance and rewards tend to create cultures conducive to achievement.
Thus, human resource now plays a new role which not only recruits and manages employees but also provides a well
rewarding system to encourage employees to dealing with challenging or difficulties. For serving a good role, Human
Resource Department (HRD) must focus on how to create the conditions for learning instead of investing in precisely
defined organizational structures quickly made obsolete by changing conditions. Marsick, V. (1990) mentioned that a
learning organization is supported by a learning culture where people work together to nurture and sustain a
knowledge-creating system. Therefore, it is important for HRD to create a learning atmosphere and delivering new
information for its employees. In addition, HRD is responsible for preaching their people about company’s vision, vales
and systematic problem solving techniques. Only if people within the organization learn to examine their values,
co-create visions, redesign their approach to solving problems, and think systematically, they could become world class
adapters in a work environment that is fluid, fuzzy, and fast.
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