Dear Fui Yin and Kenneth Tan,
Please be under stand that the rejected money some times, it is not the counterfeit note. But it is good real money that cannot
pass the TCR system because of the Detergent chemical has make affect to the sensor of TCR not accepting as a real money
even it is a new genuine money. In the GFS- 110 Value Counting Machine, there is a mode for accept the rejected money after
the teller has checked the money that it is the real money. Then, the teller can do the optional mode to accept as a genuine money and
add to the first counted money.
And also, if the genuine money has some tape that the TCR system cannot accept and reject out. Then, we should
have some way to allow this rejected note to be the genuine money as well.
Please be understand as well that some times the customer who brings the money for deposit to the bank is not the owner
of the company or owner of the money but they are just a trusted documents delivery man. So, they do not have the money
or have the enough money for changing the problem money to be the good note, such as 1,000 baht or even 500 baht.
But they have the duty to bring the money for deposit in the bank under their boss or company's name on time before
the creditor of other company come and withdraw the deposit money out. So, we must have some way to be able to let the TCR
system accept this kind of money. And also has the record in the TCR system as well. But let this kind of money fall to the overflow cassette
but not go to the recycle cassette in order to not make the recycle money which going to dispense to the new next customers has the bad
condition of money which dispense from our TCR System.
So, please consider how to solve this kind of problems as well. Because this is the real case which will happen.