Thanks for getting in touch about the $11.87 transaction on your card
ending in 6072 on 07/20/2015. Rest assured well get this taken care of
as quickly as possible.
For your reference, your claim number is 150721CL01666. Youll want to
include this number in any other messages you send to us about this
transaction.
To help protect your account from possible fraud, were blocking your
card ending in 6072. We can quickly get you a new one just give us a
call at the number listed below and we will gladly take care of this.
If we are unable to complete our investigation within 10 business days,
you will receive temporary credit, including any related fees and
interest.
Temporary credit is typically granted within 3-5 business days.
We may request additional information from you once we begin our
investigation. Please send all requested information as soon as
possible to allow us to complete our investigation.
Please allow up to 90 days for final determination of your claim.
Have more info to give us about your claim? Here are two easy ways to
send it to us:
" Fax it to us at 1-877-856-3892
" Mail your documents to:
Capital One Claims Processing Center
P.O. Box 31277
Salt Lake City, UT 84130-0277
If theres anything else we can help with, feel free to let us know by
replying to this message or by giving us a call at 1-866-536-9023.
it shows the transaction that i didn't use too