All domain name registrations, renewals and transfers are non-refundable, with the exception noted below.
If there is a trademark issue or copyright violation with the domain that has been recently registered, then you can request that we unregister the offending domain name at any time; however, there is no refund for this.
We do apologize for any inconvenience this may cause.
Domain refunds will only be considered if they were ordered in conjunction with a hosting package. Eligibility for a domain refund is not guaranteed and will be determined at the time of cancellation.
Unfortunately, any ccTLD domain name purchases made are non-refundable.
For more information on the complete details of our money-back guarantee, please refer to our Terms of Use: