A. Brand Trust
Brand trust is defined as the degree to which an individual
is confident, and eager to act on the basis of the words, actions
and results of others McAllister (1995) [6]. Brand trust is
basically the emotional commitment of the customers with
brand. Marketers are now days very much interested in trust
because mostly it is observed that higher trust ratings are
positively related to loyalty Reast (2005) [7]. One of the major
aims of building brand trust is to achieve a sustainable
A Study of the Antecedent of Brand Trust: A
Case Study of Low Cost Airline in
Bangkok, Thailand
Firouzeh Arfaeian, and Sirion Chaipoopirutana
I
International Conference on Business, Law and Corporate Social Responsibility (ICBLCSR'14) Oct 1-2, 2014 Phuket (Thailand) http://dx.doi.org/10.15242/ICEHM.ED1014033 16
competitive advantage and thereby enhance a business
performance.