Thomas put an edge on the discussion by framing it another way. When you are dealing with a bureaucracy, process is to a bureaucracy as heroin is to an addict; it is the thing that makes you feel safe, and it is the thing that allows you to assume something else is taking care of the problem. More process offers the illusion of control. It is in fact just an illusion, but it does exist as an illusion. It is a case where to recognize anarchy is ineffective; one then concludes a situation under complete control must therefore be the most effective. As with most things in life, the best result is somewhere in the middle. It was the writer Madeleine L’Engle who wrote, “When we were children, we used to think that when we were grown-up we would no longer be vulnerable. But to grow up is to accept vulnerability....” [L’Engle, 1980, p. 145]. Similarly, for young systems engineers, it is often expected that wielding process can remove vulnerability to failure. It is only as they mature that they begin to accept vulnerability to failure, how to learn from it, and how to harness it to achieve success through failure.