This pulls together all the main services offered by group companies and is based on three principles: 1) ‘door-to-door’ transportation solutions, 2) a ‘single window’ principle with a dedicated manager to control the freight, coordinate all the services and interact with the client, and 3) a ‘freight supermarket’ principle – providing efficient transportation of cargo of any degree of complexity to any point in the world, using an efficient fleet of aircraft. Additional services offered through the ELC include full-cycle work for ground freight transportation, developing special transport solutions for a specific project, handling customs procedures, and freight insurance. To provide these services, the company uses its competitive advantages: a universal and complementary fleet of aircraft, a developed network of routes and representatives around the world, its status as a customs importer, its own fleet of freight vehicles, and its in-house insurance company. Services are coordinated by a single global centre for freight management, which coordinates the work through three Volga-Dnepr offices located in the USA, UK and Russia, and which work around the clock.